Trust us with the safety of your home.

Curating and creating your home in safety. Find out how Aertsen does it right.

FAQs

How are you ensuring safety during Corona?

Your concern is valid and your safe experience is our priority. From large scale measures like sanitisation of our experience centres to mandatory masks and gloves, our team is taking every measure to ensure your safety. You can learn more about it here.


Tell me about your catalogue products?

Our range of products includes the Aertsen brand and some of the best-in-category brands from India and abroad. A wide array, like sofas, chairs, tables, beds, lighting, kitchens, wardrobes and more, can be found with Aertsen for your home.


What services do you offer?

Our services range in designing, curating and constructing. Whether it be lighting, plumbing, flooring, ceiling or choosing the right paint colour, curtain fabric, decor elements and more, the Aertsen team will take care of every detail.
We have a dedicated in-house team at your service with a quality checklist to make sure you receive only the best for your dream home.


How do I prepare myself for a design project?

There are a few things that could make it a smoother journey. For your first design consultation with us, we recommend that you carry your floor plan and any inspiration. Be ready to discuss your requirements, lifestyle and personality in detail with your designer for your unique home. It also helps to have a budget in mind for speedy decisions.


What will my design consultation be like?

Upon meeting an Aertsen designer at our Experience Centre or via video/phone call, you will be able to draw a clearer picture of your dream home. The design consultation meet will cover your ideas, concepts, personality, goals and more to enhance your space. After these consultations, your designers will share with you a personalised proposal of your dream home with the estimated cost.


What will the design proposal include?

All the reference designs, colour palettes and mood boards will be brought together so that you get a glimpse of what your home could look like.


Will I get to see the samples before I place the order?

Surely! Visit our Experience Center and your designer will give you an exclusive walkthrough. Explore, touch and feel our range of finishes, materials and designs of home interiors.


Are there any hidden costs?

No. Aertsen motto is to give you a smooth journey to your dream home. This includes no hidden charges for design, transportation, installation and all prices are inclusive of GST.


Why must there be multiple payments?

Bringing your dream home to reality is a big investment. We understand this and would like to make this journey as smooth and stress-free as possible for you. This payment structure helps in doing so and giving you a smooth transition.


Is my online payment secure?

Surely! All the needed measures have been taken to make sure every digital payment is protected from any mishaps. Although, if you are feeling insecure, you can also pay by cash, cheque or wire transfer.

Is there a warranty on my Aertsen products?

Yes! Your warranty will begin once you are completely satisfied with our installation. Your happy home is our priority.
Learn more at Aertsen’s Warranty T&C


Will Aertsen offer cancellation or refund after booking?

Did something go wrong? Our design experts and support team will help you to get things back on track. Please reach out to us on 040 4189 5555 or write to us at care@aertsen.in​. If you still want to proceed with the cancellation, we respect your decision as a consumer and are happy to offer you a refund as per Aertsen’s Refund Policy.